All Systems Operational

About This Site

Welcome to the Syniti status page. This page contains the current and historical status of the Syniti Knowledge Platform and related services.

Knowledge Tier Operational
90 days ago
99.86 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
99.72 % uptime
Today
Stewardship Tier (in Syniti cloud) Operational
90 days ago
100.0 % uptime
Today
Customer Success Operational
90 days ago
100.0 % uptime
Today
Syniti Ideas Portal ? Operational
90 days ago
100.0 % uptime
Today
Syniti Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - This incident has been resolved and access to custom dashboards has been reinstated.
We apologize for any inconvenience this issue has caused and appreciate your patience while we worked with AWS to fix this issue.
Jun 9, 19:39 UTC
Update - We are continuing to monitor for any further issues.
Jun 9, 19:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 19:01 UTC
Update - A potential fix has been identified. We are currently testing the fix for viability and performance.
Jun 9, 18:59 UTC
Update - We have confirmation from AWS that the issue has been escalated and we are working together to triage and investigate the issue.
Jun 9, 17:01 UTC
Update - It is confirmed that the delivered dashboards, those under the "Syniti Provided" label, are functional and accessible. The outage is limited to custom dashboards developed by Dashboard Authors within a tenant.

AWS has been made aware of the issue and requested the issue be treated as Urgent.
Jun 9, 15:43 UTC
Update - This issue is being investigated by AWS Support and we are working with them to resolve as soon as possible.
Jun 9, 11:44 UTC
Update - We will report this high priority issue to AWS to ensure that is resolved as soon as possible so that we can reinstate access to custom dashboards.
Jun 9, 00:39 UTC
Identified - The issue has been identified as caused by Quicksite dashboard permissions not being enforced by AWS. We will reinstate access to Syniti-delivered dashboards but need to prevent access to custom dashboards until AWS resolve this issue.
Jun 9, 00:36 UTC
Update - We are continuing to investigate this issue.
Jun 9, 00:33 UTC
Update - We continue to investigate the root cause of this issue and will provide updates as we have them.
Jun 9, 00:20 UTC
Investigating - We are currently investigating this issue.
Jun 8, 23:40 UTC
Jun 8, 2021
Jun 7, 2021

No incidents reported.